Government of Maharashtra has finalized ₹ 400 crore projects to control the crime rate across the state.
The aim of the project is to reduce the response time across the state. The police response time in emergency government planning to achieve within 8 minutes in cities and 15-18 minutes in rural areas.
Senior home department officials said that the government is looking at upgrading the complaint-receiving mechanism in this revamp. Current scenario is when people calls police helpline they has to give their detailed address, which quite time consuming. In this modernize police control rooms we have proposed GPS-tagging of the calls made to the helpline so that emergency services can be rushed to the spot from where the call is received.
We also founded due to uncompleted calls of many reasons in control room cases of the location can be traced. We are planning to provide the complaint facilities like text messages, emails and WhatsApp too.
Government also have plans to install tracking and monitoring system for vehicles. The modernize control rooms will be a part of `dial 112′ project any kind of emergencies.
Hoping this will be presented to public by early of next year. The step is part of the Union home ministry’s efforts to have one central emergency number for the entire country , like 911 in the US.
This project also include the purchasing of 1,048 four-wheelers for rural areas and 454 for urban areas, and 2,021 two wheelers for rural areas too for 241 for cities and towns.
Home department is considering three models for modernize control room.
- Under the first model, Centralized call taking and despatch system.
- Under the second model, Centralized call receiving and decentralized dispatch system where calls will be forwarded to the local control room.
- Under the third model, Decentralized call taking and response.
The begin after the tender will be finalized in a few months,” said an official.
